Shopify Inbox

It's a good app, works well and it is easy to customize. I specially like that you can set a schedule for when you are available so I'm not getting messages at all hours of the night.

It's a convenient way to connect to prospective clients. The interface is also user-friendly. Highly recommend to install the app on mobile so you can respond faster to inquiries.

It's easy to use, and easy to communicate with customers. It's also easy to see from Shopify's back office when there are messages waiting.

Shopify inbox has helped us to fine tune and streamline our customer service process. Being able to get back to customer at a later time is a game changer and has helped us tremendously. Now no question goes unanswered and no leads lost.

It works great for us, Easy to attach pictures, link stock, set up automated answers and quick replies. I've looked at more comprehensive inbox's but this one fulfills our needs perfectly.

This app is great and our customers find it very useful too! I was initially a little unsure about it asking for their email addresses at the start of the chat, but it has allowed positive follow up when we've missed a question and also further information later on, when it's required, and that can only be good :)

I love this app it helps me connect with my customer and help them find what they are needing for the quilting projects.

it's good but it does feel a little bit clunky at times as I have to sign in again to respond. also, I don't think customers can attach listings/images to things they're asking about (but that might be the regular shopify inbox - sorry, cannot recall)

I like it, but will need to work on setting it up so I can answer customers immediately. I didn't see the messages come through right away, only when I was logged into the app on my laptop.
great, though.

Based on this app I can see Shopify really cares about helping store owners connect with their customers. To be able to message on the computer and via mobile we can stay connected even when offline. I would like the ability to easily switch between stores as I have several. I will get a notification from one store that I need to respond to and then another from another store. Switching back and forth easily will help me take care of my customers more easily. Thank you for all you do for us