Shopify Inbox

Makes conversations easy, convenient, and simple for both the vendor and customer I believe!

Buena experiencia. Se nota que está hecha para una buena comunicación con el cliente/potencial cliente. Lo único que no encuentro aun es cómo archivar una conversación una vez que ha sido resuelta, pero estoy seguro que no he buscado bien.

notification tone should be something I mostly missed my online customers. and customers coming back again with different chats it should be one tab only for a single customer. by mistakingly i replied twice to many customers. Everytime i have to login for online chats

Love this feature. Very helpful when speaking to customers and cuts down on the number of emails and calls. Also, the auto generated responses (and their suggested ones) have been fantastic. The email feature if not currently available also keeps us "in touch" with the customer offline.

was noch schön wäre, wenn die Kunden über diese Funktion noch Bilder schicken könnte. Ansonsten bin ich sehr zufrieden mit der App.

love this app... makes customer support so easy

Well, it's been while I'm using the app and it's pretty cool as it helps me to contact much easier with customers

This is another app (like Shopify Email) that Shopify has released before it is very functional. There is a message to start the chat that you can't get rid of. My customers accidentally set it off and then give up and leave the app. Even the Shopify support person did the same thing.

Easy to use and the tag function is good.

Works great. It would be nice if there was a search function to easily search through existing and old messages.