Shopify Inbox

Easy to use! Able to answer customers enquiries without having to leave the Shopify platform. Would love to see more free customisations. Tq again Shopify for making our lives easier! :) onlybrown.com
- Men's Fine Leather Goods & Accessories since 2011

So far, Shopify Inbox is great! We are able to have quick conversations with potential customers and the interface is easy to use!

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I installed this app as I thought it would be great to talk to my customers in real time. However when it pings at me by the time the app opens the conversation the visitor has usually left the store. Its too slow to load the conversation. Very disappointed.

very good, an excellent tool to connect with people. I hope my client uses this method. Thank you for

It's a good app, my visitors use it a lot. However:
- The size should be customizable. It looks very big on mobile. - There should be an option to add it to the menu instead of having an intrusive bubble on the screen. If that is fixed, it's a 5/5

very nice

I used the app to help with Instagram messages and being able to attach products directly to messages, it works great. The only thing I would like is for it to sync with Instagram so if I respond through Instagram the message is visible within Inbox. Apart from that it is doing what I want for sending messages. Haven’t tried any of the other features as yet but will do

Simple way to communicate with customers

the app is improving and adding more features. Would suggest making a desktop app, and have some preset robot reply like FAQ. At the moment, it justs show "What's my order status?" which is seldom needed from us.