評論 (4,685)

整體評分
4.7
各級評分數量
  • 79% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年8月1日

非常棒!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

FANWER
美國
使用應用程式 11天
2024年1月17日

It's my first time using this app. It works great except it wasn't clearly marked well in my inbox. It says it's from a "No reply" address. Lucky I didn't just send it to junk. It was fortunate this morning that I checked my customer list and seen a new customer that didn't purchase. He subscribed only. Then looking further I seen that he had sent me a message. Thats when I rechecked my inbox and found the massage. " Message from customer" and customer's name needs to stand out more. Having said that. It's great knowing people can reach me so easily. Thank you. :-)

Dandy Designs
加拿大
使用應用程式 5個月
2022年8月2日

I am very satisfied using this app, 100% recommended business running on shopify, Excellent product.

LALAZAR SHOP
巴基斯坦
使用應用程式 10天
2020年5月11日

Oh no... This has killed my SEO! Google has started crawling my pages with (1) - the notification from this app in the meta title. This looks so unprofessional on Google and has really affected my organic results. You need to fix this ASAP!!!

Protein Package
英國
使用應用程式 9個月
Shopify 已回覆 2020年5月12日

Hi Protein Package,
Thank you for your feedback. Our developers were able to resolve the issue you were seeing, in which the (1) notification appeared before page titles in Google searches. However, Google's site crawlers can take a few weeks between rounds, so it may take some time before the page titles are indexed without the (1).

You can speed this process up by asking Google to re-crawl your URLs - https://support.google.com/webmasters/answer/6065812?hl=en

Or by resubmitting your sitemap - https://help.shopify.com/en/manual/promoting-marketing/seo/find-site-map

If you have any further questions please don't hesitate to ask. You can reach us at hellokit@shopify.com

2022年8月10日

We used this app for a few months and found some serious limitations. One, it's not possible to search for or within conversations. That means you could have a conversation with a customer and not be able to find it unless you scroll through all conversations and find it manually. Or worse, if you have multiple chats from the same customer, you have to re-read all of them until you find the specific conversation piece you're looking for to confirm that you say the same thing again. Using the Shopify Inbox app through a mobile phone doesn't let you type more than a few lines before you lose the "send" button and can't send the message. We found a work-around (type the message, then close the chat, then re-open the chat to see the send button) but it's really clunky and not well thought through. Lastly, when we remove the app we'll have no record of any chat conversations because the chat transcripts were never emailed to our email inbox as promised. That's a complete fail that really limits the ongoing use.

Cubic Zirconia CZ
美國
使用應用程式 10個月
Shopify 已回覆 2022年8月25日

We appreciate you taking the time to reach out and write your review so that you could share some of the pain points you've had with Shopify Inbox thus far. I can certainly see why a lack of a search function makes browsing your conversations difficult, and why not being able to type longer messages on mobile before losing the "send" button is far from ideal.

Our development team welcome feedback from merchants and I will be sure to pass on all of your suggestions to them for their perusal. Thank you for getting in touch. -Victor, Shopify Support

2022年3月1日

We like being able to communicate instantly and interact with our customers when they need us for questions. Need to improve few things.. Overall good application

ayraethnic.com
阿拉伯聯合大公國
使用應用程式 10天
2024年1月22日

amazing works great

Boom Bap Labs
美國
使用應用程式 10天
2022年4月17日

Haven't used it for long, but so far been good. Will continue to use as it is a good communication tool with customers who seem like it being available

Coro Graphix
加拿大
使用應用程式 10天
2024年3月8日

Good stuff

Articole Vanatoare
羅馬尼亞
使用應用程式 10天
2024年4月15日

its been good, but there isnt

The Guppy Garden
澳洲
使用應用程式 9個月