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The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.

Cumple con su función, la conexion con los canales sociales es excelente y las herramientas para contestar son las esenciales. Echamos en falta que sea más como un CRM con un funnel, poder agregar las redes sociales dentro de un contacto, estadísticas de los agentes y conexión con las compras de los clientes desde redes sociales.

Great to see the use of ChatGPT. However, it does need more input from customers who tend to limit the information that they give.

I'd love it to be better integrated with the admin pages - aside from that - its pretty neat!

This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions.

Also would love the ability to save/organize/tag chats.

This app does the job, but I'd really like the option to be able to block certain countries from even sending a message or the ability to send certain countries right to the spam box.

good

Very good. Seems to be a little laggy between phone and computer. It usually appears on phone immediately and sometimes message doesn't show up for up to 5 minutes on the computer. Other than that works great!!

This app works quite well. I do wish it had some more pro level features, but it is a great app for interfacing with your customers.

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