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maybe integrate it with other marketing apps?
help stores with increasing traffic and sales?
data on most asked ?
Hey, there! Thanks for leaving your feedback here; I can definitely see how more marketing integrations and analytics on asked questions would be helpful. I'll be sure to pass that feedback on to our development team for you. In regards to increasing sales, I'd definitely recommend taking a read through this blog post on turning chats into conversions: https://bit.ly/3vlTusU. Cheers! - Brie, Shopify Support
Easy to navigate and use. I like the way it shows the customer's cart amount while the customer is typing the message.
Je trouve intéressant de pouvoir communiquer avec un client par ce outil. Il me faut de la pratique pour l'utiliser efficacement. Super !
Good app! I've been using it for about a week now and cannot be more grateful to have this app. Definetly recommend it!
Works well as we love to have interaction with our customers and answer questions. Communication is most important !
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Very easy to use, and I get notified of all customer messages in one place. Link to social media channels easily.
From a former Shopify employee:
Why does it keep logging me out? Why does it eat my messages before they are sent?
Stop spending time on AI and just get basics right.
It works well. Somehow, I still miss some of the notifications. If the notifications kept coming until answered, that would make it near perfect.
Thank you for providing your review and I am glad to hear that Shopify Inbox has worked well for you thus far. Having the notifications repeat if unanswered would indeed be a helpful addition and thank you for sharing this piece of feedback with us; I will be sure to share this with our development team. -Victor, Shopify Support
Super simple to use has helped me customize my store front for any customer who has questions. Super easy to use and customize to your own liking.