評論 (4,687)
調整搜尋範圍
-
根據評分
Nice, simple chat app, but lacks crucial features. It's extremely lacking in being able to receive emails, which is what we thought an "inbox" would automatically include, like a native email inbox similar to Pipedrive. The web app UI fonts are a bit large to read. Also, would be nice to have a settings toggle to turn off collecting people's name and email as a requirement to initiate the chat. That should be optional in our new privacy era we live in.
Hi, there. Thank you for sharing your feedback with us. We appreciate your business needs and hope to better our services going forward. As such, I have shared this with our product development team for consideration. -Olivia, Shopify Support
Great app
Toimii hyvin! Ainoa ehdotukseni olisi lisätä ponnahdusilmoitus asiakkaille, kun asiakaspalvelu on paikalla. Tällöin asiakas tulisi matalalla kynnyksellä laittamaan viestiä. Muuten käyttöliittymä on selkeä eikä muita ongelmia ole ilmennyt.
https://politiikkakauppa.fi
I really like the app, however, I only have 2 requests (improvements) as follows:
(01) In the mobile view of my store the app icon covers the shopping cart icon which makes the user experience very uneasy, the user can NOT easily click on the shopping cart, especially as a bilingual (English/Arabic "RTL") website, if I change the icon position from right to left, the same issue will happen in the English website as well, So my recommendation is to add a feature which allows us to disable the icon on the mobile view or change it's positioning at least.
---
(02) I would love to manage which page of my website shall have the chat icon, as example I only want to have the chat icon (option) if my customers visit my contact page, not to have it on every page he/she visits on the website.
I wish you consider these 2 recommendations in your upcoming update if possible & thanks a lot for this great app
I would like to use this app as our model relies on personal assistance, however the features are far, far too limited. No option for a customer to leave contact information so if they leave the page all communication is lost on their end. I've found the kit integration to be generally good, but without any continuity for the customer, the app is useless.
Globalement l'application est assez pratique. Le seul bémol c'est l'affichage de la liste de produit. Le nom des produits est tronqué, ce qui rend difficile la sélection de produit ayant un nom proche.
Easy to use.
It's ok.
Such a great app making conversation easy
Easy to use and fast too. Love how it integrates well with Instagram. Interacting with customers in real time. I just hope the mobile app worked as well as the web app.