評價 (5,852)

整體評分
4.7
各級評分數量
  • 79% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年10月13日

LOVE IT! I suggest all who want to engage customers timely and accurately use this app for their entire team!

Maverick Drone Systems
美國
使用應用程式 11個月
2022年10月17日

Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, knowledgeable and speedy. They've made excellent app recommendations with regard to my business needs and their resources are robust. You can tell they pay attention and care about the apps being added. Everything works as it should (or better) and zero scams have happened. Again, this is just my opinion. I've been using this platform for around 3-4 years now and am so happy I made the switch. Thank you, Shopify. 5 stars.

Arcadia Apparel
加拿大
使用應用程式 11個月
2022年8月29日

Good app but loads and alerts me of messages very slowly. Many times customers have left before I am able to reply to them. Is there a way to speed it up?

Canine Athletes
美國
使用應用程式 11個月
Shopify 已回覆 2022年9月15日

Hi there, Canine Athletes. Thanks for leaving a review for Inbox! We're said to hear that the application seems to be delayed with loading and notifying you of incoming messages. We recommend that you reach out to our Live Team (https://bit.ly/2AWw5VA) so they can look into the situation for you, and advise you on some troubleshooting steps. -Imogen

編輯時間:2022年4月25日

Great. Easy to set up and use and link to the business. Phone app means you can keep up to date with it while you are not at your desk. Cant turn it off during closed hours but this means you don't miss customers and can get back to them the next day.

Westmorland Sheepskins
英國
使用應用程式 11個月
2023年10月20日

TOO SOON TO RATE. ITS STARTING OF GREAT

TRU2 Clothing
美國
使用應用程式 9個月
2022年8月31日

Prático, eficaz e conexão ao Messenger do Business Suite. Permite gerir todos os contactos num só sítio. Recomendo!

DECOR PRESENTES PERSONALIZADOS
葡萄牙
使用應用程式 11個月
2022年10月13日

Extremely helpful. Helped us to manage our messaging and reach out to customers speckless and spoton.

PUSHMYCART
美國
使用應用程式 11個月
2022年2月17日

Utilicé la app para atender preguntas rápidas a los clientes que deseeban tener atención sobre servicios y productos

Denim Blue
哥倫比亞
使用應用程式 11個月
2020年11月26日

Very easy app to install and customize. We're using it on our store www.kratosz.com now, can't wait to see the results!

Kratosz
荷蘭
使用應用程式 11個月
Shopify 已回覆 2020年12月1日

Hello Kratosz, thank you very much for installing Shopify Chat and your great review!

I hope this has already been helpful and engaging, and that you are seeing great results.

All the best to your success. Get in touch if you need anything else, our team can be reached at ping@shopify.com

Best regards,
Veronica N.
Senior Support Specialist - Ping

2022年10月4日

I use the app every day I like it better than the other chat app thats I've had connected before. It really helps with converting sales.

Twelve AM Co.
美國
使用應用程式 11個月