Shopify Inbox

Works well. Great service from shopify. Guaranteed to boost conversions on your store and gain customer trust.

Ich finde das Tool bis auf ein paar Kleinigkeiten sehr gut! Allerdings antworten viele nach erfolgter Anfrage und Beantwortung nicht mehr. Woran das liegt ist mir bisher schleierhaft. Auch werden Gästeanfragen nur mit Kürzeln, die keine Rückschlüsse auf Personen zulassen angezeigt.

I use this app to communicate with my customers and so far this is the best app I have used for this purpose.

Una app que se encuentra limitada en su personalización. No está la opción para mover el chat mediante código.

Läuft super und ist eine echte Erleichterung. Kann ich nur empfehlen. Unbedingt die Konfiguration vornehmen, macht es dann noch einfacher

It's really good, but not as good as some 3rd party apps. I like how I can like products and make recommendations, but I experience lag, transmission errors, and the alerts seem delayed at times.

Why didn't I install this sooner? Great simple little app. Would love to see future additions of email support and a separate option to add a contact form for people who choose not to use the chatbot.

Wir benutzen die App und sind größtenteils zufrieden damit. Gerne hätten wir noch weitere Anpassungsmöglichkeiten, dann würden wir mehr Sterne vergeben. Zum Beispiel würden wir gerne das "Chatte mit uns" vom Wording her ändern

This app works well if you have only one store. If you have multiple stores, this app is unusable. My one-star review is based on the fact that requests for this app to function with multiple stores were submitted over 2 years ago and the Shopify dev team has ignored the requests completely. Very typical of Shopify. Tidio, on the other hand, has this functionality working seamlessly. So, if there is anyone who would like to have one chat channel for multiple stores, Tidio is the way to go.

The app has some very good features like Initial FAQs, snipits and access to products for linking and sales. Being able to answer questions on the spot is quite nice and has helped make sales. My only complaint is that my customers are not able to attach files in the chat and this can be an inconvenience if a customer needs to send an image. It would be nice if this could be incorporated into the app. Other than that it's great.