評價 (4,743)

整體評分
4.8
各級評分數量
  • 78% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2023年5月3日

Love the app but the amount of spam from scammers from Nigeria is insane. I'm going to have to uninstall it, unfortunately.

TradingSince1999
美國
使用應用程式 7天
Shopify 已回覆 2023年5月6日

Hello, thanks for taking the time to write a review. I am going to provide this feedback to our development team. With that being said, you can block conversations that you receive by navigating to Shopify Inbox or directly from the Shopify Inbox mobile app. You can block the conversation by selecting the three dots that appear over the conversation. -Ollie, Shopify Support

2022年11月24日

I can't reconnect back to Instagram and messenger. It says business manager error, also I have changed the business manager and I see the same issue and also get back the Apple Business Chat.

CASETEROID
美國
使用應用程式 7天
Shopify 已回覆 2023年1月3日

Thank you for getting in touch and letting us know that you're experiencing this issue. This is something I'd like to help you with, so if you're still unable to connect Shopify Inbox to Instagram and Messenger please email us at inbox@shopify.com for assistance. -Victor, Shopify Support

2022年10月17日

Te ayuda a progresar y generar base datos, capitalizr compras, formas lazos redituables a largo plazo con tus clientes.

Hiperatos Store
秘魯
使用應用程式 7天
2022年6月30日

Super easy to set up and like the follow up emails. The custom messages (quick replies & instant answers) are great as we have a very niche business. It would be nice to see our visitors in real-time via Shopify Inbox (our previous chat app had this feature). Also, any way you can add a document upload? Currently, you only offer an image

America's OB/GYN Board Review Course
美國
使用應用程式 7天
Shopify 已回覆 2022年7月25日

I'm delighted to hear that you've found the Shopify Inbox app to be useful and that the custom messages have worked well for you. We appreciate you taking the time to share your feedback with us.

In terms of uploading documents or images to your Shopify Inbox messages, this is not possible at this time. I can however see why this would be useful and I will be sure to pass your request onto our development team for their consideration. Thank you for getting in touch. -Victor, Shopify Support

2022年9月27日

So far, so good. Easy to use. Hope for clients also comfortable to ask or find quick answers. I can recommend.

Gentle Day
立陶宛
使用應用程式 7天
2022年3月18日

This is a great app. It keeps me in direct communication with my customers if I am in front of my computer or on the go via the mobile app. This is a must have if you run a Shopify Store.

VoronKits.com
美國
使用應用程式 7天
2022年4月15日

Super helpful for managing in real time the customers on the page, helps close deals and alleviate the unknowns for our customers by having someone to chat to. This also provides a tonne of social proof

Axl Rodd
澳洲
使用應用程式 7天
2022年11月2日

Very disappointing: I installed this app after Shopify notified me that they no longer supported my previous (shopify supported) app for chats. But this app only functions in one language, hopeless for all those gazillions of websites that are multi-language. My translation app (previously recommended by Shopify) cannot intervene as Shopify Inbox is a widget that seems to be loaded onto the page via an iFrame, meaning that the content is stored somewhere else and just loaded in. Sadly, Langify cannot access this type of content. Shopify's answer is to recommend 6 other translations apps. Perhaps they'd like to pay for someone to do the back office work necessary to load up all the translations again!

BEVERLY SMART
法國
使用應用程式 6天
Shopify 已回覆 2022年12月19日

Hi Beverly, thank you for writing your review. I can understand your frustration with the limited language translation options within Shopify Inbox and we appreciate you taking the time to detail the experience you've had with the app when trying to add more languages. Our development team welcome feedback for Shopify Inbox as it helps us decide how to improve the app moving forward and I will be sure to pass your comments on to them. -Victor, Shopify Support

2023年8月15日

Excellent !
Permet également améliorer la relation client.
Merci pour les efforts des équipes shopify.

Cordialement,

Prothermal
賽普勒斯
使用應用程式 5天
2023年6月27日

Your app creates customer profiles on its own, so when the customer goes to create an account, it says "this email is already in use".And also on resetting password it show their is no account but on login it shows email already exists.

yowd
巴基斯坦
使用應用程式 6天