評價 (4,910)

整體評分
4.8
各級評分數量
  • 78% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2021年7月25日

I made the mistake of downloading the application and it was integrated in my online store without being able to find a way to remove it, the default question which can not be removed and the title that can not be changed I do not know by what logic they did it, also the language is in english and my page is in greek, the application is a big disappointment ...

Fougio Bijoux
希臘
使用應用程式 26天
2022年8月18日

It does what it says just fine. I'm quite happy with it :-) I was deciding if it was better to use Whatsapp or this app, but I don't think whatsapp is as integrated as this. I'm still looking into it, but for now, this will do.

Mr Cornice
南非
使用應用程式 大約24小時
Shopify 已回覆 2022年9月6日

Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is meeting your needs. If you require any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request.

That being said, if you'd like to try some apps for WhatsApp, then we'd recommend taking a look at 'Whatsapp Chat + Abandoned Cart' (https://bit.ly/3ATLfX1) or 'WhatsApp app by SuperLemon' (https://bit.ly/3xp8hnV). Both of these are extremely popular with our merchants. Cheers! -Elias, Shopify Support

2022年9月27日

Leider stürzt die App oft ab. Die Kommunikation mit den Kunden wird dadurch unterbrochen. Die Funktionen sonst sind gut Ein Kunde hat meine Antwort mit einem Tag Verzögerung erhalten.

Umbratec-System
德國
使用應用程式 26天
2022年5月24日

Simple, fast and easy to use. Perfect for my website, it's so responsive and easy to use. I think I will use it all the time and recommend it to my business friends.

STQ SHOES
中國
使用應用程式 大約24小時
2022年6月8日

I like the convince of quickly being able to communicate with potential and existing customers. I also love the feature of being able to see what they have within their cart.

The Somatic Alchemist
美國
使用應用程式 大約24小時
2022年8月11日

So far, the chat function has been a life saver. For my business, customers asking questions easily is an important factor and this chat function has made it even easier.

New Age Walls
澳洲
使用應用程式 大約23小時
2022年10月20日

总体很好,但是有时候新消息不会发邮件通知,希望改进。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Berryera
美國
使用應用程式 14天
2023年1月11日

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

Confidence Cosmetics
馬來西亞
使用應用程式 大約23小時
2022年5月16日

Hello, we really hope that the Shopify Inbox can add a option that only the clients who have ordered / the clients who have registered can send us the messages. Because now we do not provide the cutomised customer service to all the clients. Thanks.

SoBuy.FR
德國
使用應用程式 27天
Shopify 已回覆 2022年6月18日

Hello, there. Thank you so much for taking the time to share this feedback with us! We understand that adding an option to only allow clients who have made purchases or registered for an account to send messages is important to you, and we'd be happy to share this suggestion with our development team for future considerations. Cheers! -Elias, Shopify Support

2022年10月14日

Very cool new addition! Great way to keep in immediate touch with customers in need of assistance!!!

Berek
美國
使用應用程式 大約23小時