評價 (5,491)

整體評分
4.8
各級評分數量
  • 78% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2023年1月11日

Prós: Gratuito, fácil instalação, simplicidade e direto ao ponto.

Contras: Limitação de personalização. Apenas troca de cor geral, não é possível trocar estilo de fonte ou outras alterações de CSS.

Rabbitec
巴西
使用應用程式 2個月
2023年7月5日

good day. I would give absolutely zero stars. the app is good, it works well. but. but the infected news from nigeria, no, enough, nerve wracking. shopify should probably think about their marketing partners as some in Nigeria say because they are fake. I have been watching it for the past month. damage the inbox app and even shopify, sad .... such a huge company. but otherwise the app is good. works fine

David's Fashion
德國
使用應用程式 2個月
2023年5月8日

Leider wird der Facebook und Instagram Messenger entfernt. Somit muss man diese Kanäle nun über Umwege extern abrufen. Warum macht ihr sowas?

KOOZART
德國
使用應用程式 2個月
2022年7月14日

Son derece kullanışlı. Tek sorun instagramdaki postları veya imajları göstermiyor olması. Referans olarak müşterinin yardım istediği sayfayı ve resmi göstermesi son derece güzel olur.

POA VEGAN SHOP
土耳其
使用應用程式 大約1個月
2022年12月23日

Nice, simple chat app, but lacks crucial features. It's extremely lacking in being able to receive emails, which is what we thought an "inbox" would automatically include, like a native email inbox similar to Pipedrive. The web app UI fonts are a bit large to read. Also, would be nice to have a settings toggle to turn off collecting people's name and email as a requirement to initiate the chat. That should be optional in our new privacy era we live in.

Wildlife Tree
美國
使用應用程式 2個月
Shopify 已回覆 2023年2月27日

Hi, there. Thank you for sharing your feedback with us. We appreciate your business needs and hope to better our services going forward. As such, I have shared this with our product development team for consideration. -Olivia, Shopify Support

2022年3月10日

I use the app to reply to message. I like getting the notifications when I have a message. I do not like that I have to hold the swift key to go to a second live in a message because when I hit enter, it automatically sends the message.

Sweetovendelights
美國
使用應用程式 大約1個月
Shopify 已回覆 2022年3月23日

Thank you for taking the time and sharing this feedback with us! We're happy to hear that you like getting the notifications and using our app to reply to customers. We can also see why having to hold the shift button in order to create a new line is causing some problems, and we'd be happy to share your feedback with our development team. Cheers! -Elias, Shopify Support

2022年3月1日

Wonderful app for sales channels thank you for creating this so we can talk with customers in one place.

Seeds Of Service
美國
使用應用程式 2天
2022年8月19日

It's very useful. I need it to do furniture online business. It would be better if allowing customer to contact us without input name and email.

Odin Furniture
澳洲
使用應用程式 大約1個月
Shopify 已回覆 2022年9月6日

Thank you for writing your review and for sharing with us your experience using Shopify Inbox thus far, and I'm glad to hear that it's proven useful! I can see why allowing customers to get in touch without having to provide this information would make it easier for them to reach out, and I will be sure to pass this suggestion onto our development team. Thanks again. -Victor, Shopify

2022年7月6日

Leider funktioniert die App nicht mehr. Seit ein paar Tagen wird der Chat plötzlich nicht mehr angezeigt.

StilHelden
德國
使用應用程式 2個月
2022年8月24日

Needs to be able to send and receive sms and mms messages to compete with other ecommerce platforms.

Naturali Home
美國
使用應用程式 大約2個月
Shopify 已回覆 2022年9月7日

We appreciate you taking the time to write your review and let us know how you feel Shopify Inbox could be improved. I'll be sure to pass your feedback onto our development team. Thank you for reaching out. -Victor