評價 (5,750)

整體評分
4.7
各級評分數量
  • 78% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年9月13日

Love this app for my business! Super efficient to maximize your customer service and to ensure you don't miss out on sales when customers have questions & can't find what their looking for.

LITTLEMISSDESSA
美國
使用應用程式 3天
2022年3月8日

I'm using this app it's very good for a small business, it's free, it don't have too many options see it on my site ezcellusa.com

EZ CELL USA
美國
使用應用程式 大約2個月
2022年9月1日

Great app, it helped me secure many sales and answer any questions that customers may have before purchasing. So really happy and highly recommend it!

soluminskincare
英國
使用應用程式 3天
2023年11月1日

A penas llevo días comenzando en esto de ventas on linea! mi conocimiento es muy poco... pero le veo grandes oportunidades económicas ! aquí hay mucho potencial

Lily’s Word
美國
使用應用程式 大約2個月
2020年9月21日

Pretty nice native feature, helps to keep your shop organized without the need for a million third party apps.

COSMOS GEAR CO.
美國
使用應用程式 3天
Shopify 已回覆 2020年9月28日

Hello Cosmos Gear Co., thank you for your 5 star review and feedback! We really appreciate you taking the time to let us know your thoughts. Wishing you great success in your ecommerce journey!

Best regards,
Veronica N.
Ping Support

2022年9月25日

Very convenient--allows you to be where your customers are (website chat, social media) but saves the time and hassle of managing a number of different instant messaging channels.

Chocolat de Kat
加拿大
使用應用程式 3天
2022年3月26日

So glad Shopify has added this feature. The app is downloaded to my phone and can be used on-the-go. Has already boosted my sales.

Trident Trucks
美國
使用應用程式 3天
編輯時間:2022年6月17日

After installing this app. I have started receiving many messages, which are nuisance sometimes. However interaction with potential customers actually give more relief to them which, I believe, lead to worry free shopping. So overall this app. helps my business.

ぱきちゃん商店
日本
使用應用程式 大約2個月
2023年9月28日

This has been operational for a couple of months with us now, it does everything we expected and hoped it would do. It seamlessly integrates with our web site in an obvious yet subtle way. It has helped us engage with customers very simply and effectively.
I guess my only gripe would be, why is it not included as a standard feature of the Shopify platform? As such I wish we had been aware of it much earlier.

No 96 Home and Gifts
英國
使用應用程式 大約2個月
2021年1月2日

Can't set opening hours and the notification does not work every times. better just when its closed let costumers write email right away or send on Messenger

Ledimporten
瑞典
使用應用程式 3個月
Shopify 已回覆 2021年2月1日

Hi Ledimporten,

Thanks for taking the time to submit feedback and a review!

Currently, only iOS users are able to set hours of availability within the Shopify Ping app for Shopify Chat. We understand how this is an important feature for merchants and our developers are working this feature on Android and Web/desktop. I don't have an exact date for when this feature will be available on Android. But keep an eye out for app updates!

If you have any questions issues or additional feedback, please feel free to reach us at ping@shopify.com. We continually work towards making Shopify Chat a better app and rely on your feedback!

Thanks again,


Ruby C.

Senior Support Specialist - Ping