評價 (5,735)

整體評分
4.7
各級評分數量
  • 78% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年2月16日

The Shopify Chat app has helped with conversions. We've generally found email inquiries are down and Chat numbers are up. Customers like the immediacy of it and we like the standard reply options. We'll see if we can keep up in the busy season. I wish it had an option to search previous conversations. if a customer starts a new chat, there is no way to find their earlier chat except for going back through all of the previous chats for the whole store. If a search option was added I'd give it 5 stars.

DR Mower Parts
加拿大
使用應用程式 3個月
Shopify 已回覆 2022年3月7日

Hey there, DR Mower Parts. Thanks so much for taking the time to leave a review for us. We're so glad to hear about the value that Inbox has added to your customer service workflow. Your suggestion regarding there being a search function to locate older messages is fantastic. I will be bringing this feedback to our product development team, so they can see that the desire for this feature is alive and well. Thanks again for your review! -Imogen, Shopify Support

2024年2月21日

It is helpful

Kink Store
美國
使用應用程式 大約2個月
2022年3月2日

Gostei muito deste APP Poderia ter integralização com whats App?
Muito boa a ideia experiência premium!
abraços!

storebraz
巴西
使用應用程式 3個月
2023年12月13日

My mobile app will not work sometimes.

Ziavanchi T-shirts
美國
使用應用程式 3個月
2022年3月23日

the great and essential app, that allows real-time chat with customers. glad its from shopify. we just started using it.

e4cents
加拿大
使用應用程式 3個月
2023年10月1日

needs a more noticeable sound when messages arrive!

Stormseye Design
英國
使用應用程式 3個月
編輯時間:2021年3月28日

It was very helpful setting up my clothing business and chatting with costumers very quickly. i love it.

Beiga
南非
使用應用程式 3個月
Shopify 已回覆 2021年3月29日

Hello Beiga, Thank you for leaving a review and your thoughts on the app!

I'm so glad you love the app so far! Please do keep up-to-date with app versions so you can take advantage of feature releases.

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

2023年8月30日

je viens d'essayer ça à l'air cool, lldldldldldldldldldlldlddlddldldldldldldldldldlldldlddldldddddddd

Bertiny tech
象牙海岸
使用應用程式 3個月
2024年3月21日

enjoy the ease of contact with customers questions

OneStopDIYShop
美國
使用應用程式 大約1個月
2023年10月9日

good

Goodstarlet
英國
使用應用程式 3個月