Shopify Inbox , 4,498 則評價

整體評分
4.8
各級評分數量
  • 77% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2023年9月6日

Incredible app on so many levels. Shopify has done a good job keeping the app incredibly simple, easy to use and cross-device. That being said, this app lacks some very basic integration tools that knock it down from 5 to 3 stars. It would be amazing if it could do something as simple as integrate with Google sheets for reporting, Slack for notification and team tracking, etc. A Zapier integration would be really appreciated!

My Mind's Eye Paper Goods
美國
使用應用程式 4個月
Shopify 已回覆 2023年9月12日

Hi, thanks for your feedback. I can appreciate and understand the need for adding those integrations you mentioned, so I'll be sure to pass on your thoughts to our internal development team so that they're aware of the requests that you've shared here with us. Thanks again, and great to hear you're currently enjoying using our app too! -Kimi, Shopify Support

2023年10月11日

due to the type of equipment we sell in our online store it seem that we do not see a lot of B2B customers.

Preowned Barcode
加拿大
使用應用程式 6個月
2023年9月28日

i wish it had a ding when a message comes in so i can respond immediately. It pops up but if i wasn't on phone i wouldn't have known the message came in

Apple Bag Lady
加拿大
使用應用程式 1年多
Shopify 已回覆 2023年10月3日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

2023年7月5日

good day. I would give absolutely zero stars. the app is good, it works well. but. but the infected news from nigeria, no, enough, nerve wracking. shopify should probably think about their marketing partners as some in Nigeria say because they are fake. I have been watching it for the past month. damage the inbox app and even shopify, sad .... such a huge company. but otherwise the app is good. works fine

David's Fashion
德國
使用應用程式 2個月
2023年11月2日

Really needs voice or video connection to the customer for better customer service.

Todd McCormick
美國
使用應用程式 大約1年
2023年12月8日

its a best app tp connect with customer

SNK EASY BREEZE
美國
使用應用程式 大約2個月
2024年1月15日

Buena Integración falta mejor notificaciones

Ropa Corporativa JM
智利
使用應用程式 8個月
2023年6月21日

Nice app, easy to use, but hard to get documentation. As I'm trying to disactivate the first popup that displays itself, and couldn't find a way to do so. Please help about that!

HeriRug ®
摩洛哥
使用應用程式 3個月
2023年5月27日

Good but unfortunetely this app is not adapted for international website. Because we we can't translate the inbox in several languages, big default...

639 Latona
法國
使用應用程式 11個月
Shopify 已回覆 2023年5月31日

Hi! I appreciate the desire to offer multiple languages to your customers through Shopify Inbox. If you haven't already, please get in touch with our team via the Shopify Help Center (https://bit.ly/2AWw5VA) to let us know which languages you're wanting to translate to—that way, we can submit a feature request to our developers on your behalf. Thank you! -Sophia

2023年9月25日

Works well, but the limitation of not being able to attach files (pdf invoices / quotes for example) is a big isssue.

Tool Sense
英國
使用應用程式 大約1個月