Shopify Inbox

It's good, but could be better. Hopefully it's something that will develop. 111111111111111111111111111111111111

Easy for customers to get answers they would need.

This is good, but I need more effective inbox.

I like the fact that I can directly communicate with customers and solve their problems.

This is a really good way to be in touch with your customers and hence convert more

so far so good. I have not gotten many messages yet

I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.

enjoy the ease of contact with customers questions

Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.

We switched from Drift to Inbox chat. Free and easy integration, but one major difference.
Inbox sends an email for each line in the chat. I find this quite absurd.
Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd.
Maybe there is an option somewhere and I did not see it?