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This makes it very easy to interact with the customers, and getting the email notifications to our phones makes it more convenient.
I have never had a problem with the app.
Notification pop up is peace of mind, so we can communicate to our customers timely, really appreciate it.
Great tool for customers to get answers quickly. Quick answers are a great addition and we've noticed how much customers appreciate an instant response. Easy to use and the mobile app works great. Would like to see it tag customer orders in Shopify.
Customers love to use this app and it is great for ensuring we miss nobodies emails.
Chargebacks have gone down since using this app due to customers being able to easily contact us without having to deal with emailing as well.
Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers.
From the start it has been helping us to improve our customer service
very easy to communicate with customers
Shop Inbox has been great and very useful so far.
Great app - so helpful to answer quick questions and increase sales.