評論 (6,121)

整體評分
4.7
各級評分數量
  • 79% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2024年11月21日

As of my last knowledge update in December 2023, Shopify Inbox has provided a seamless experience for businesses looking to streamline their customer communication.

The platform's user-friendly interface and integration with Shopify's ecosystem have made it efficient in managing customer inquiries, resulting in improved customer satisfaction and conversion rates. Its robust features, such as ...

ONFLAIR
德國
使用應用程式 3年多
2024年11月26日

so easy to speak to customers, it has helped increase our sales.

Tidal Surf
澳洲
使用應用程式 接近4年
2024年10月30日

I love this app. The ability to respond to customers quickly makes a significant difference. It is very user-friendly, and I highly recommend it to anyone looking to provide a better service to their clients.

Cleansmart
紐西蘭
使用應用程式 3年多
2025年1月28日

please add more AI. should be able to answer flavors available, whats in stock, etc.

Bahamas Rum Cake Factory
美國
使用應用程式 11個月
2024年11月28日

It gets the job done. It sends quick notifications via email and or app. Does what it is supposed to do.

Housville Services LLC
美國
使用應用程式 大約1年
2025年1月10日

I like the options and the AI responses after reading what the customer said. Very good!

Rocket Shādē
美國
使用應用程式 1年多
2024年11月17日

I like the app, but I wish there was a more convenient way to view inbox messages on the backend of Shopify, instead of having to click through to another page.

Idlewild
美國
使用應用程式 大約3年
2024年11月24日

good app. Will be glad to share with others. shopify works fine for the time being.

Sheartak Tools
加拿大
使用應用程式 7個月
2024年12月13日

I do not recommend - We have been getting explicit videos for a week on this app, and there is no way to block people via IP or other means, or a way to prevent people from uploading files. This individual just uses fake emails and floods our inbox. Like usual, Shopify support is not helpful. Exploring other apps.

ORN ACTIVEWEAR
墨西哥
使用應用程式 2年多
2024年11月19日

We like the idea of using the Shopify inbox on our site but in reality the app is too basic.

There is no ability to universally select notification settings. Notifications are automatically set to ON and now everyone with access to our store is getting notifications.

To switch this off - EVERYONE will need to individually enter the app and disable notifications for themselves. Even if you have ...

Atom Packs
英國
使用應用程式 10個月
Shopify 已回覆 2024年11月29日

Thank you for taking the time to provide feedback. I have shared your ideas for universal notification settings and staff auto-allocation with our product team.

- Shopify ...