評論 (6,113)

整體評分
4.7
各級評分數量
  • 79% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年12月4日

We recently started using this Shopify chat app, and it has been a game-changer for our store! The integration with Shopify's backend is absolutely flawless, making it incredibly easy to manage customer interactions directly from our admin dashboard.

The app's user interface is clean and intuitive, allowing our team to respond to customer queries in real time without needing to switch between platforms. Features like automated responses and quick replies save us so much time, and the chat history being synced with Shopify orders helps us provide personalized support effortlessly.

It has significantly improved our customer communication and even boosted our conversion rates. Highly recommended for any Shopify store owner looking for a reliable and efficient chat solution!

LuminTheme
義大利
使用應用程式 12天
2024年12月2日

really like this so far! I can see what customers have in their carts and every step of our interactions to keep my records straight.

River Dog Gear
美國
使用應用程式 2個月
2025年1月6日

It's really easy and fast to check all the customer info in the profile bar next to the live chat so you don't have to let the chat to manage the orders

NILO
美國
使用應用程式 大約2個月
2025年2月13日

Excellent. It works according to my expectations.

Computer HDD
美國
使用應用程式 2年多
2025年1月9日

The AI responses are great, but I am having trouble accessing the Shopify Inbox app on my mobile device.

UENDURE TEA CO.
美國
使用應用程式 3年多
Shopify 已回覆 2025年1月31日

Thank you for your review. We would like to help you access the mobile app if you are still having trouble with it - feel free to reach out to our team at inbox@shopify.com with more information.

- Shopify Inbox team

2025年2月27日

I wish the mobile version was free for subscribers

BellaCapelliUSA.com
美國
使用應用程式 接近2年
編輯時間:2025年1月15日

Simple system and now with AI helps answering messages

Motexion Australia
澳洲
使用應用程式 4年多
2024年11月25日

I love this app. The inbox app has been so helpful to my website. It automatically provides answers to customers and gives suggestions. It is an added asset indeed and provides a unique feature.

Syndmart
美國
使用應用程式 4個月
編輯時間:2024年11月29日

Great app for customer service. Beware of the barrage of spam you'll receive from marketing firms, but at least you can block senders.

Shipwreck Beads
美國
使用應用程式 9個月
2024年12月16日

Only been using the app for a few days, but seems to be simple to use, well thought through and effective.

Edith & George
英國
使用應用程式 13天