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Removed this app after a month. Half the time could not reopen on my phone to answer questions from prospective customers so no chance of real time chat. Very buggy. At times the app simply would not open. Not a great impression left for me or my customers. Will continue my search.
Hi, there. Thank you for taking the time to leave this review and provide us with this feedback. We are sorry to hear you experienced these issues when utilizing the app. If ...
It works really well and I am able to personally assist customers.
Very impressed with Shopify Inbox so far. I installed a couple of days ago and we've just had the 1st chat session which turned into a $100+ order. Great start!
Customer info and basket contents with message makes it very easy to respond.
I like how ell thais app is integrated with the Shopify system.
What I don't like is that the opening message for the customer is not customisable. The users don't have to put in any details of themselves which makes it difficult for the store staff to strike a personalised conversation.
All customers have a name like shopper 123, which doesn't help.
Hi Capsul!
Thank you for your feedback.
We have recently added a feature to Shopify Chat that asks visitors to enter an email address or phone number in order for you, the ...
Very easy to use. Satisfy customer here!
easy to use
virker super fint
Super
Nice!