Shopify Inbox

Me gusta ahora con los agentes antes me parecía básico. Unico detalle a mejorar: la personalización del widget para hacer la letra mas grande o el icono mas grande si q se pueda personalizar aun mas.

Da mobile funziona molto bene, da pc desktop si perdono troppi secondi prima di arrivare alla chat vera e propria. Un'altra cosa importante, se un cliente ha nel frattempo un carrello, lo stesso si può vedere nella colonna a destra ma la descrizione delle varianti viene nascosta.. ed è importantissima.

l'application est simple à utiliser et le suivi des messages est correct. Ca serait bien avec une option de réécriture professionnelle.

Not too difficult to use, with the chatbot assistance.

simple et efficace.

Ottima, potrebbe essere sicuramente migliorata, ma offre una buona integrazione e permette di gestire una chat in modo rapido ed efficace.

Hello! The only drawback of this application is that there is no exit button on the mobile version. If you want to exit, you have to exit the entire website? Looking forward to the later optimization!

wish it had more customization features given how long it's been out but overall it's decent. Better than mixing in customer messages into my inbox.

I love that this allows me to work from my phone so easily to manage support chats.

I really wish that we would be allowed to have quick replies with more than 350 characters. I have a lot of support questions that could use much longer responses that are pre-filled, but i have to go to my customer support system & copy the responses to bring over, which takes some time.

I also wish that we could see which instant answers caused sales to happen, so we had a better grasp on which instant answers to keep and what to else to test!

It's great being able to add this to our customer service game without having to add another subscription to our operations. Other apps may offer more (I wouldn't know) but this is a great option to have without investing time, money and effort into getting chat going.