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use it everyday to run my online store
It's good but I wish if I could chat with all platforms like before. iMessage, Messenger, WhatsApp etc...
Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.
A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.
Great app. Very easy to setup and since it is shopify's own app all relevant order and customer data is fetched along with the product feed.
Highly recommended.
Works well, every time
Shopify inbox is an amazing way to connect with my customers and its so easy, its like having a assistant on hand. Thankh you from the staff at Bolden Boutique!
It works great for us. On the online store as well as the mobile app. It really makes us more responsive to our clients and faster.
Great for customers to communicate with us
This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.