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Key Chain Central
Important Notes:
Pro:
It's Free
Increases ROI*
Increases profit*
Improves brand image*
Improves customer service level*
and many more benefits
cons:
no scroll bar to see new messages - or (auto scroll to the latest text)
notifications (Have not seen any yet)
sounds (really would desire for some sounds to alert that a customer is trying to contact us or me)
Fantastic Idea, Can not wait for the improvements in the future, I strongly recommend people to download this app!
it has many benefits that could be of use to you and your team and mainly your customers.
Developer reply
Hello Key Chain Central, and thanks for your review.
When a customer messages you, Ping will send you a push notification (as long as you have notifications turned on and you are logged in). Also, the customer will see a red indicator dot on the Chat icon if you have responded to their message when the Chat widget is closed.
All the best,
Ellen