Reviews (5,760)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Aplicación rápida y muy fiable. La recomiendo 100%.
Working very well. Sometimes conversations are not kept in teh same thread but I work with it. ;)
Hi Distinctive Gem Inc., thanks so much for leaving a review and feedback!
Glad things have been good so far! We heard that there can be confusion setting up Facebook Messenger to work with Ping. Our developers have taken feedback and are currently working on making the Facebook Messenger integration with Ping smoother process. Although I don't have a specific release date, you can keep an eye out for this update to happen in Spring 2021.
As always, please do reach out to our team if you have any questions or additional feedback. Our team can be reached at ping@shopify.com.
Kind Regards,
Ruby C.
Senior Support Specialist - Ping
So far so good! The customers seem to be enjoying being able to contact us directly from the site. It's also great that there are built in automations that the customer can use when we're not online.
非常全面的教学指导
İşimi çok kolaylaştırıyor.
Always looking for the best ways to serve our customers and generate revenues.
The app works well
Amazing and easy to use. The app is perfect for VA's as well and can be configured easily. I would rate this a 5 out of 5 App
I actually like this app. It works great as a chat bot and their sms integration also seems to work well. It's very basic, but it does what my store needs it to do and it's free.
Hey, there! We're so glad to hear you're enjoying the app. Thanks so much for the feedback! - Brie, Shopify Support
I love this app! I like knowing when I can't shat right away it comes directly to inbox and I can respond that way and they will receive an inbox message.