Reviews (5,764)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.

Edited July 27, 2023

Genius! Being able to immediately answer someone's question (and then see that they subsequently purchased) because you are able to help them by answering and understanding any questions they had in real-time.

Iron Doggy™
United States
Almost 4 years using the app
June 12, 2022

Very useful app. Please add a feature to mark multiple conversations as complete at the same time. Keep it up.

KaryKase
South Africa
Almost 4 years using the app
October 12, 2023

Great app. Game changer for us and our customers.

Westside Love
United States
Almost 4 years using the app
December 13, 2023

Memnumuz.

Battili Home
Türkiye
2 months using the app
January 24, 2024

excelente

DECORMOTO DESIGN
Colombia
About 2 months using the app
May 13, 2024

Много добър апп.

SiMone
Bulgaria
1 day using the app
August 31, 2023

This App is very convenient to use for all of your messages to custumers. You can notice immediately any asked question from them and answer back immediately as well. Good customer service is very important for my business. I recommend this App.

Fashion NetClub
United States
Over 3 years using the app
June 9, 2022

I like how I can access my stores chat on the computer or on my phone. It helps me run my own CS without hiring someone, because I can literally engage with my customers from any point in my life.

ThreadedArmor
United States
Over 3 years using the app
December 31, 2023

Excelent

AlphaSupply
Brazil
About 2 months using the app
October 26, 2022

Very easy to use. I really love the notifications and it has an easy integration with our store!!!!!

Amarte
United States
Over 3 years using the app