Reviews (5,766)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.
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Helpful for fixing customer queries in real time. Allows us to stay on top of our communications and deliveries.
I'm delighted to hear that the Shopify Inbox app has allowed you to better manage communication with your customers and stay on top of queries as they come in. Thank you for writing your review and sharing your experience using the app here. -Victor, Shopify Support
very useful and professional. The customers contact with us easily and we can reply to them offering a good service.
Thank you for writing your review and I'm delighted to hear that the app has helped you stay in regular contact with your customers! We appreciate you taking the time to share your feedback with us here. -Victor, Shopify Support
Game changer really helps me scale my business and pull in extra sales. The ability to suggest products and share pictures is very valuable.
Hey, Recovery Chip! Really glad to hear the app is working well for you. Thanks so much for your feedback. -Ivy, Shopify Support
great app and fast
I'm really happy with Shopify inbox. It makes every message and inbox uncluttered, easy to use and it looks nice.
really helpful to offer this service to customers, makes small businesses look much more professional
easy to use!
It works perfectly for our store. I definitely recommend it. Easy to install and use it can help you communicate with your customers.
good
Easy to use, i like the added features that connect with my store.