Reviews (5,768)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.
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It's great to have the opportunity to be close to your customers at anytime and be able to guide and help.
I love using this app to get notified or communicate with customers effectively. THANK YOU Shopify inbox!
perfect as I receive messages from website, insta and facebook. dont need to use 3 app and find cusomters request/conversations.
I LOVVEEE this app!! Great way to stay in touch with my customer base and answer any questions they may have in a prompt manner...
It's practical and is available on iPhone. Getting answers for our clients is a breeze with this app. You have the option to program a couple of common questions with their respective solutions. Sometimes, that's all that the customer wants. For example, make sure to include a question related to refunds. It seems that's a prevalent question among customers.
Shopify Inbox werkt perfect, heel fijn om via de telefoon onze klanten advies te geven via de chat functie :) Zeker een aanrader! Sexy groet, Madamejouet.com
This experience was good. I was able to communicate with my customer in a timely manner, answer her questions and make a sale.
Hey, there! Thank you for taking the time and sharing this feedback with us! While you can enable the notification sounds on your device for mobile notification reminders (https://bit.ly/36B0EAt), we can see how it would be beneficial to have sound alerts for new messages and we'd be happy to pass your suggestion along to our development team. Cheers! -Elias, Shopify Support
Good app, very easy to use and install. the good part is mobile app is also available. I can also assign chats to different team members
È una buona App abbastanza veloce e versatile, sarebbe forse solo da migliorare l'interfaccia di messaggistica.
werkt fijn