Reviews (5,770)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.

April 15, 2023

I really do not understand why so many negative reviews of this excellent chat support app from Shopify.
This really an excellent free add-on for any store owners to increase the sales.

healthcare nt sickcare
India
11 months using the app
September 27, 2023

Amazing. Just try it out and see.

Liken Motorsports
United States
11 months using the app
October 17, 2022

This is really cool I like so much. I want to use this app forever. thank you so much for your support.

KJewelryMetal
Estonia
11 months using the app
December 12, 2023

Absolutely love this inbox it has helped my business so so much ...thank you Shopify for adding this to our platform. Love it. -

Vintage Vogue
United States
10 months using the app
January 9, 2024

good

Primax Naturals
United States
10 months using the app
November 30, 2022

Sencillo y ligero, la función de autorrespuestas es fantástica y libera mucho de trabajo innecesario

Bbes & Co
Spain
11 months using the app
September 22, 2022

This app helps me to stay in touch with my customers to answer any questions they might have. I love it!!

BOSSBISH INC
United States
11 months using the app
November 20, 2023

It's easy to use and leads to more sales!

JeepCables.Com
United States
10 months using the app
February 16, 2024

muito satisfeito - excelente metodo de atendimento - agora nao perco mais nenhum pedido

manausimpressos - O seu impresso de qualidade
Brazil
8 months using the app
September 22, 2022

This app helps me communicate with customers when they have questions. It integrate with my site kispaper.ca and kispaper.com smoothly. Love it !

Kis Paper Canada
Canada
11 months using the app