Reviews (5,732)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 10, 2024

All good!

JM Science
United States
Over 1 year using the app
November 27, 2023

I have the chat open on my laptop and my computer but they don't update. If I "close" a conversation one on my computer, it stays on my laptop.

T.E. Inc
United States
26 days using the app
November 27, 2023

Does what it is supposed to do.

Soul Expression Apparel
United States
6 months using the app
Edited July 10, 2024

good

Open Sheet Music
China
Over 4 years using the app
Edited May 31, 2024

Good app

Fine Fragrances
United States
4 months using the app
June 27, 2024

Muy buena y funcional.

Esbelta
Colombia
About 2 months using the app
June 26, 2024

sa permet de communiquer facilement avec les client

Vyluro
Canada
About 2 months using the app
December 13, 2023

My mobile app will not work sometimes.

Ziavanchi T-shirts
United States
3 months using the app
March 17, 2024

je trouve le système facile a mettre en place et facile a utiliser

Gils' Shop
Belgium
About 2 months using the app
April 26, 2024

very nice

papamart
United Kingdom
About 2 months using the app