Reviews (5,731)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

July 30, 2024

its very nice, i prefer for all people

COLLAR FOR PETS
United Kingdom
About 2 months using the app
July 23, 2024

its helpful for beginner for free

White Wear
Pakistan
4 months using the app
July 21, 2024

Very Convenient

NEOTECH
United Arab Emirates
Over 1 year using the app
July 29, 2024

Excellent and Easy to Use!

FNQ Tropical Plants
Australia
11 months using the app
August 18, 2024

good

Seminyak Leather Bali
Indonesia
Almost 4 years using the app
July 11, 2024

FAQ section doesn't always resolve the issues

Mint of Hertford
United Kingdom
Over 2 years using the app
September 11, 2024

Great functionality.

Jammin Threads
United States
Over 2 years using the app
May 28, 2024

it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two

Form Function Form
United States
Over 2 years using the app
June 27, 2024

A good way to communicate with customers.

Queens Things Me 2 U
United States
About 2 years using the app
June 6, 2024

Since I began using Shopify for our e-commerce needs, I have found the platform to be exceptionally user-friendly and efficient. The intuitive interface and extensive features have made managing our online store both straightforward and enjoyable.

pronk.in
India
Over 2 years using the app