Reviews (5,732)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

July 16, 2024

Very efficient for communicating with customers.

Sokohewani Ventures
United States
Over 4 years using the app
August 20, 2024

Works great

Shade Stopper
United States
3 months using the app
July 10, 2024

It has been delivering so far! The AI function and the auto-replies have been a game changer.

NAMI TRADING
United States
5 months using the app
September 18, 2024

So far it works great! Thanks!

UpCup Koffee
United States
About 13 hours using the app
November 1, 2024

nice

My Store
Morocco
10 days using the app
July 24, 2024

It's seamless commerce. Best by far

Waterwise
India
3 months using the app
July 22, 2024

The Inbox app is an easy way to connect with customers and streamline communication. Its user-friendly interface makes managing customer interactions effortless. Highly recommended for businesses looking to improve customer service and engagement.

Allelit
Canada
1 day using the app
Edited June 18, 2024

Seems to work well, I have lots of customers messaging me.

Happy Dog Food
United States
Almost 3 years using the app
August 1, 2024

Easy to use!

The Kindred Bone
United States
About 2 years using the app
July 1, 2024

I am happy with this app. helps me allot. would recommend everyone.

KARA
India
3 months using the app