Reviews (5,732)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

Edited June 18, 2024

Seems to work well, I have lots of customers messaging me.

Happy Dog Food
United States
Almost 3 years using the app
July 11, 2024

Molto utile per chi vende online e deve fornire supporto alla vendita prima che gli utenti finalizzino gli acquisti online

Lardieri Store
Italy
3 months using the app
July 11, 2024

Helps to respond quickly to customers

G-Daddy Baits
United States
9 months using the app
November 6, 2024

Free and usefull. Recommended

MAYA TX
United States
14 days using the app
June 15, 2024

Love this- Helps me keep track of everything!

Geek Jewelry
United States
Over 3 years using the app
July 18, 2024

Great Customer service. Great Service

Cloudy Mattress
United States
Over 2 years using the app
July 8, 2024

Shopify is doing a great Job suppling the protection we needs as beginners entrepreneurs.

RHINESTONE FABULOUS LLC FOR EVER SHINE
United States
3 months using the app
July 29, 2024

easy to use!

ODC DEALS
Canada
Over 2 years using the app
July 4, 2024

love it. Easy, mobile friendly and entrepreneur friendly.

TIY Hair Ties
United States
Over 2 years using the app
July 4, 2024

It alerts me as soon as a customer asks a question.

VitaJuwel Australia
Australia
Almost 3 years using the app