Reviews (5,733)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

June 29, 2024

This has been very convenient.

Mystic Cornhole Company
United States
4 months using the app
June 20, 2024

for free its quite good and does everything we need, we don't need bells and whistles

Spelean (NZ) Ltd
New Zealand
6 months using the app
July 4, 2024

Messages are fast and well presented. Very happy with Shopify Inbox.

safewastesolutions
Australia
About 2 months using the app
July 3, 2024

Great app!! It works really good.

Gretchen Scott LLC
United States
6 months using the app
July 20, 2024

very usefully,the only drawback is the app sucks but desktop side no problem

Veefa Ebikes
Hong Kong SAR
23 days using the app
June 14, 2024

Simple and easy to use. Very happy with the service.

Birdie Threads
United States
Over 2 years using the app
July 15, 2024

Perfect !

dubia-roach-brokers
United States
Almost 2 years using the app
August 18, 2024

Thank you!

Emko Smart Devices
Bulgaria
12 days using the app
July 16, 2024

Porque funciona bien, resulta muy bien en el uso, etc.

Rimba
Uruguay
About 1 year using the app
September 12, 2024

none

Ola’sGlam International
United States
Almost 4 years using the app