Reviews (5,733)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

July 5, 2024

Quick and easy to use. Gives customers instant information.

Caro London
United Kingdom
Over 1 year using the app
July 23, 2024

Shopify inbox is awesome. A great tool for sales and customer service.

Nora Lighting Shop
United States
About 2 months using the app
July 10, 2024

Very helpful

Travel Eeze
United States
9 months using the app
August 20, 2024

good

My Store
India
2 days using the app
July 22, 2024

good experience

Blue Cosmetic Clinic
Canada
About 2 months using the app
July 22, 2024

Great job

Farmer Jaja
United States
About 2 months using the app
July 10, 2024

its good. I can get notifications on my phone so I don't miss any messages.

Paint Me Twisted
United States
9 months using the app
July 17, 2024

Amazing store and friendly service, I did not trust before but went ahead anyway and placed my order, to my surprise, it was delivered just as I have ordered it. Consider me a regular shopper from your store.

SCP
South Africa
3 months using the app
September 2, 2024

exelente

SOLEIL☀BOX
United States
About 20 hours using the app
July 16, 2024

great way to respond to your clients quickly

Oxyjet UK
United Kingdom
3 months using the app