Reviews (5,732)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

October 23, 2024

Suprisingly I like this a lot.

The Black Art Depot
United States
2 days using the app
July 24, 2024

bonne application que je recommande vivement

Brillo Nova
Canada
2 months using the app
Edited November 7, 2024

Its good

Fancy-Attire
Bangladesh
16 days using the app
August 22, 2024

Mode de communication très simple a utilisé et utile.

Dreamybeauty
Canada
3 months using the app
August 3, 2024

Excellent app.

Northside Material Brokers
United States
5 months using the app
July 6, 2024

It has been easy to use, and I found it works well in real time.

Soulfully Aligned
Australia
21 days using the app
June 12, 2024

We like Shopify Inbox except for the exception that (as far as we know) it can't be shut off when we are not available to answer. This is frustrating for our customers.

Tesselle
United States
Almost 5 years using the app
June 8, 2024

The experience is good, although sometimes I will miss some information because the page does not refresh

FantaStreet
China
About 1 year using the app
June 30, 2024

Nice to see this app

Leather Jacket Gear®
Pakistan
Over 2 years using the app
Edited November 4, 2024

好用

tubularglass
China
About 3 years using the app