Shopify Inbox , 4,173 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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Works, well integrated with the shop easy to use, great for the customers as all the information is embedded within the platform, so you can see much of the consumer interactions and journeys.
My experience was great. But, i would suggest it may appear on the app too for smoother experience.
An easy way to communicate with customers right away. It's also a quick method for responding while shopping on the site. Love it! Thank You,
Kat Mar Adams
Very useful!!
Works great and as advertised.
superbe application. fait très bien le travail pour une app gratuite!
After using this application, we received inquiries from people in a very short period. This app is truly amazing for attracting customers.
Overall its good but the messages take a while to load, it can be upgraded :)
A very bad app beacause the messages are failed to be send regularly.
The last time I tried to send the message to answer to the client 30 times but the message is still failed to send. I'd like to send you the screen shot about it.
Hey there! Thanks for taking the time to review Shopify Inbox. We understand that you have been experiencing some issues sending out responses to your customers. Please try sending the response on a different network or device. If you're still having issues, please reach out to us here: https://shopify.link/YWD7. We'd be happy to take a closer look at this issue to find a solution! -Mac, Shopify Support
Very user friendly and convenient