Reviews (5,733)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

June 12, 2024

Easy to Use and very straight forward.

Bones and Rattles Boutique
United States
Over 1 year using the app
June 27, 2024

Easy to use product. Love the simplicity!

Istvan Maar Photography
Australia
About 1 month using the app
July 22, 2024

Works as advertised. No complaints

22 Pcs by Man of the World
United States
About 1 year using the app
May 9, 2024

It's a good app, works well and it is easy to customize. I specially like that you can set a schedule for when you are available so I'm not getting messages at all hours of the night.

Artec
Panama
About 2 years using the app
July 7, 2024

Super Tool!

JYN Music
Germany
4 months using the app
July 17, 2024

Very bad customer service, trying to reach out since 1 day but showing errors.

FORTITUDE Store
India
4 days using the app
May 18, 2024

This app is great and our customers find it very useful too! I was initially a little unsure about it asking for their email addresses at the start of the chat, but it has allowed positive follow up when we've missed a question and also further information later on, when it's required, and that can only be good :)

The Acorn Gallery
United Kingdom
Almost 4 years using the app
October 14, 2024

Very easy to set up and works perfectly

The WineBarn
United Kingdom
24 minutes using the app
August 20, 2024

good

TJORI
India
About 1 year using the app
July 22, 2024

rentrer en contact avec les clients

Ma boutique
France
About 2 months using the app