Shopify Inbox

Connect with shoppers and drive sales with chat – for free

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Use Shopify Inbox to turn browsers into buyers


4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 65% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars

Filter and sort reviews

691 - 700 of 973 reviews

Trident Trucks

Location United States
Time spent using app 3 days

So glad Shopify has added this feature. The app is downloaded to my phone and can be used on-the-go. Has already boosted my sales.

Gifts Fulfilled

Location United States
Time spent using app 1 day

The first day I installed it I received an order because we were able to chat with them at the decision point.

Pearce & Parker

Location United States
Time spent using app About 1 month

I love the ease of Shopify inbox. Everything Shopify does is easy, including reaching out for support. They really are awesome!

Location Mexico
Time spent using app 4 months

Fácil de usar, y tiene conexión directa a FB messenger! excelente trabajo por parte de la plataforma shopify


Location United States
Time spent using app 16 days

Great app to organize online chat and FAQ on the website. Easy and simple interfaces. Waiting to get more functionality in future

A Strings

Location United Kingdom
Time spent using app About 19 hours

Shopify inbox desktop and mobile app is great, we've only just started using it but it already resulted in us converting a sale within an hour of the app being installed.

The Holistic Beauté ~ Luxurious Skin Care & Botanicals

Location United States
Time spent using app 5 months

Works fine for me! Allows me to respond to customer inquiries immediately. Great tool to have for ANY business!

Holy Sanity

Location Australia
Time spent using app 23 days

The app has helped connect with customers who would like to engage with our business to help them make a purchasing decision.

Vitayes Instant AgeBack Cream

Location United Arab Emirates
Time spent using app 6 months

good app, happy using this app, and you can download it on your mobile...
service and customer service are good enough

LDR Headgear LLC

Location United States
Time spent using app 2 months

Works well as we love to have interaction with our customers and answer questions. Communication is most important !

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