Shopify Inbox , 3,880 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its convenience, affordability, and comprehensive features. They value its easy setup, seamless integration with stores, and minimal maintenance. Key features include a chat function, quick replies, and built-in product links. Additional features like automated responses, order tracking, and customer profile viewing are seen as efficient. The ability to offer products or discounts directly to customers is praised for boosting engagement and sales.
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Na primeira não vi a mensagem do cliente, aí atrasei a resposta!
I would like to have more details about the customers and what pages they are on. Also more promotes for them on different pages
I recently started using the Shopify Inbox app, and I must say it has been a game-changer for our business. The app has made it incredibly convenient to manage and stay on top of our customer conversations. The intuitive interface and features allow us to respond promptly to inquiries, provide exceptional customer support, and ultimately enhance our overall customer experience. The ability to centralize all communications in one place has saved us time and improved our efficiency. I highly recommend the Shopify Inbox app to any business looking to streamline their customer communication process.
GREAT COMMUNICATION, IT WILL BE BETTER IF WE CAN USE OUR OWN MAIL
Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.
Bis jetzt alles super
I love it - it just like Gorgias but better and easier to use and free. It's one of my favorite apps
Muy buena integración para facilitar la comunicación con clientes y prospectos, además de poder recibir notificaciones en la computadora, puedes usar la app que lo hace todo más ágil. También puedes recibir las notificaciones en el Apple Watch.
Very good, solid app which fits in well with workflows while keeping bloat to a minimum.
My only suggestion is to provide a way to get rid of the fake notification badge which appears even when there's no messages for the customer, which is irritating for users and somewhat of a dark UX pattern.
It would be great if it only appeared when there's an actual message for customers.
Hi, thanks for your feedback. I definitely hear you and can understand that the notification badge in appearing for new visitors can cause some confusion. I'll be sure to pass on your thoughts to our internal development team, so that they're aware of the need to customize or disable the notification badge. Thanks again! -Kimi, Shopify Support
werkt fijn