Reviews (5,521)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service and boosting sales through efficient communication tools. Key features like "Quick Replies" and automated responses are praised for reducing response times and improving customer interactions. The ability to view customer details such as cart contents and order history helps provide personalized service. Its seamless integration with Shopify and availability as a mobile app allow for convenient management of customer interactions from anywhere. Merchants appreciate the user-friendly setup, reliable performance, and supportive customer service team.
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Easy and quick way to chat with our customers
Excellent app. Stopped using paid apps as this was so easy to use and had all the features we required and is free. Recommend you try it for your business too. MLx
It is very easy to be able to communicate with my customers this way.
Useful to have the ability to interact with potential clients
Easy to use. I like the ability to add photos.
This is easy to set up and easy to use. Customers seem more likely to ask questions since we've been using the Shopify Inbox app. This means we can engage with them about their questions or concerns and they're more likely to purchase.
i like it but wish it had office hours rather than people asking questions at all times of night
I love how i get real time notifications
Good App for shopify. Good user experience
The app has performed very well and provides my clients another way to communicate with us.