Reviews (5,733)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Its Awesome App. I get My emails Quick and Notifies me.
I meant to check bad: I am being inundated with messages from random strangers who want to, "talk about Shopify" but don't. I think they're bots and its starting to get annoying!
I recommend this app, fast , reliable in real time chat
Cant really fault the app.. love the way it picks up the conversation and continues it in the browser even with all the history etc. Shopify programmers really know what they're doing. Been nothing but impressed so far with Shopify
works great ... I would like to learn more about it and find a way to do a pop-up notice to more easily respond. I think there should be a pop-up window option on a desktop/laptop or, at minimum, a popup window/notification bubble or something on the dashboard to indicate a new message and allow for a more timely, possibly live customer interaction.
Really easy to use no problems we only started using it last November brilliant app
So far so good, testing; haven't went live yet.
Thank you
Easy to install. Easy to use. I like that I can converse with my customers through the app on my phone and answer questions quickly. Excellent experience so far.
Very good
Absolutely love this inbox it has helped my business so so much ...thank you Shopify for adding this to our platform. Love it. -