Shopify Inbox , 4,156 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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Great, at no additional cost, but would be good if you could paste screenshots rather than having to save and attach
It works well, but when you type a response to the customer you have to mouse over to the Send button. On other apps you can just hit enter and it sends your message. It slows you down a little bit.
A very useful tool for keeping in touch with customers and potential customers
its realy good cause we can easily communicate with people
Easy to use and make changes.
Free and easy to use.
Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.
Pretty good,
Notifications are a only ok (completed messages still appear unread in the mobile app after being read in the online store). Other than that it's fine.
Only used it once so far but going good.
Easy to use, all coms in one place - customers do complain though about the wigget popping up all the time.