Shopify Inbox

Connect with customers and drive sales with chat– for free

  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

Reviews

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    58% of ratings are 5 stars
  • 4 of 5 stars
    18% of ratings are 4 stars
  • 3 of 5 stars
    8% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    11% of ratings are 1 stars
1 - 10 of 544 reviews

Reborn Dolls by Sara

Location Canada

I LOVE this app. I use it over Meta Business for Facebook all the time because it opens faster. It combines messages coming from Instagram, my website and Facebook together, faster than their original apps. I like seeing everything in one spot too.

Sakura Milk Jewelry

Location Japan

I get a lot more conversions and it is easy to navigate. My assistant can also easily navigate and help reply to messages.

KeexUndies

Location Israel

It's insane that we spent all that time not knowing about this app. It can't get better. Thank you Shopify

Sandrini Calzature e Abbigliamento

Location Italy

Great way to unify all your inboxes (store, social), speeds up our workflow and allows for greater communication within our team.

Emberwood Co.

Location Mexico

The app is nice, what is not nice is that you make me write more than 100 carachters to tell you something that you should care with a few words.

Lúcida Letra

Location Brazil

É ótimo centralizar comunicações pelo Shopify Inbox e ter acesso rápido aos links dos produtos, cupons etc. Para melhorar, uma integração com o WhatsApp seria perfeita!

Roberg Fastservice

Location Canada

En mon absence shopify répond à ma place aus visiteurs et ça contribue à la confiance des visiteurs. Ce qui me dérange maintenant c'est le fait les gens moi je voulais cibler ce ne sont pas qui me laissent des messages,donc j'ignore comment shopify peut m'aider en ce sens,parce-que la plupart de ces message ont un caractère abusif et pornographique,merci aux dirigents de shopify si ils arrivent à bloquer ces gens de personnes .

Melie Queen Collection

Location Canada

It is very easy to use and the integration setup with all my other platforms was super fast and easy without no technical issues. Which made me so happy, that I didn't need to call for help. Thanks, I love it and it's great that I could download the App onto my phone and receive all my messages in one place and space.

Gemstones Direct NZ Ltd

Location New Zealand

Its an excellent app, helps me connect with my customers with their purchases and their feedbacks A+++++

LadyBoss Glasses™

Location United States

Definitely helps customers understand that they're buying from and talking to a person, not some made up "e-com machine".

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