Reviews (5,312)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for enhancing customer communication, boosting service, and conversions. The chat feature is intuitive, offering instant answers, quick replies, and access to customer cart and order history. The photo upload feature aids visual communication. The mobile app allows convenient responses on the go. Seamless integration, reliable notifications, and AI-powered responses improve customer engagement, providing a smooth, professional support experience with easy setup and efficient inquiry management.
Refine
-
By rating
smooth and easy user experience
非常简单好用！
Easy and friendly use
does everything i need for my store!
Excellent chat & interface!
Fantastic tool, recommend to everyone!
Very user friendly - great to use and very helpful when you are so busy with other duties!
Works well!
I didn't realize it wasn't automatic messages. So I haven't been checking. Now that I know how to use it properly I will make the best use out of my inbox and I'm sure I will see an improvement in sales.
Very useful, feel like messaging rather than emailing, very helpful :)