Shopify Inbox

Shopify Inbox

Priser
Pris: Gratis
Højdepunkter
Populær blandt virksomheder i USA
Brug direkte i Shopify-administratoren
Fungerer sammen med de nyeste temaer
Bedømmelse
4,8 (5.271)
Udvikler
Shopify

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. mere
  • Add chat to your store with a seamless workflow in Shopify.
  • Manage conversations from online store chat and Shop app.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.

Indeholder tekst, der ikke er oversat

Vis oversættelse
Højdepunkter
Populær blandt virksomheder i USA
Brug direkte i Shopify-administratoren
Fungerer sammen med de nyeste temaer

Beskeder i realtid

Livechat, Chat via mail, Filuploads, Flere sprog, Pushmeddelelser, Kundeindblik

Automatiske svar

Rabatter, Ofte stillede spørgsmål, Hilsner, Produktanbefalinger, Hurtige svar, Ordreopdateringer

Tilpasning

Farve og skrifttype, Chatvindue, Åbningstider, Velkomsthilsner, Chatknapper, Chattildeling, Agentavatar

Lanceret

14. august 2019

Sprog

Engelsk, Fransk, Tysk, Italiensk, Japansk, Portugisisk (Brasilien), Spansk, Kinesisk (forenklet), Kinesisk (traditionelt), Tjekkisk, Dansk, Hollandsk, Finsk, Koreansk, norsk, Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, og Polsk

Anmeldelser (5.271)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 78 % af bedømmelserne er på 5 stjerner
  • 14 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
28. juni 2024

this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.

NOBODIES._.ANYTHING HAIR EXTENSIONS
USA
Mere end et år bruger appen
1. august 2024

Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.

The Alaska Frontier
USA
Mere end 2 år bruger appen
1. august 2024

A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.

Crafted Decor
Canada
9 måneder bruger appen
28. maj 2024

Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!

SVAB
USA
Mere end 4 år bruger appen
25. juni 2024

Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place.

The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support.

The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased.

Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating!

Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!

Hakuna Matte
Tyskland
6 måneder bruger appen

Support

Shopify kan besvare dine spørgsmål vedrørende Shopify Inbox.

Udvikler

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Dataadgang

Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata.

Se personlige oplysninger:

Kunder, butiksejer, medarbejderoplysninger

  • Kunder

    Navn, mailadresse, telefonnummer, fysisk adresse, geolocation, IP-adresse, browser og operativsystem

  • Butiksejer

    Navn, mailadresse, telefonnummer, fysisk adresse

  • Medarbejderoplysninger

    Navn, mailadresse, telefonnummer

Se og rediger butiksdata:

Kunder, produkter, ordrer, medarbejderkonti, Webshop, Shopify-administrator, andre tjenester

  • Rediger kunder

    Kundedata

  • Se produkter

    Produktsider, produkter, or kollektioner

  • Rediger ordrer

    Tildelt klargøring, ordrekladder, shopejeradministreret klargøring, alle ordreoplysninger for din Shopify Inbox-kanal, returneringer, or tredjepartsklargøring

  • Se medarbejderkonti

    Medarbejderkonti

  • Rediger din webshop

    Betalingsside, kontrollerer, om der er webcookies og pixels til konverteringssporing, dine webshopindstillinger, or tema

  • Se Shopify-administrator

    Juridiske politikker

  • Se andre tjenester

    Apps

  • Se andre data

    Brandindstillinger, indstillinger for betaling, or prisregler

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