Shopify Inbox
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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.
- Turn on chat and track results with a seamless workflow in the Shopify admin.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
Indeholder tekst, der ikke er oversat
- Højdepunkter
- Populær blandt virksomheder i USA
- Brug direkte i Shopify-administratoren
- Fungerer sammen med de nyeste temaer
Lanceret
14. august 2019
Sprog
Engelsk, Fransk, Tysk, Italiensk, Japansk, Portugisisk (Brasilien), Spansk, Kinesisk (forenklet), Kinesisk (traditionelt), Tjekkisk, Dansk, Hollandsk, Finsk, Koreansk, norsk, Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, og Polsk
Kategorier
Anmeldelser (4.910)
Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!
This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!
this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.
it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two
Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place.
The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support.
The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased.
Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating!
Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!
Support
Shopify kan besvare dine spørgsmål vedrørende Shopify Inbox.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Dataadgang
Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata.
Se personlige oplysninger:
Kunder, butiksejer, medarbejderoplysninger
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Kunder
Navn, mailadresse, telefonnummer, fysisk adresse, geolocation, IP-adresse, browser og operativsystem
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Butiksejer
Navn, mailadresse, telefonnummer, fysisk adresse
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Medarbejderoplysninger
Navn, mailadresse, telefonnummer
Se og rediger butiksdata:
Kunder, produkter, ordrer, medarbejderkonti, Webshop, Shopify-administrator, andre tjenester
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Rediger kunder
Kundedata
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Se produkter
Produktsider, produkter, or kollektioner
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Rediger ordrer
Tildelt klargøring, ordrekladder, shopejeradministreret klargøring, alle ordreoplysninger for din salgskanal, returneringer, or tredjepartsklargøring
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Se medarbejderkonti
Medarbejderkonti
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Rediger din webshop
Betalingsside, kontrollerer, om der er webcookies og pixels til konverteringssporing, dine webshopindstillinger, or tema
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Se Shopify-administrator
Juridiske politikker
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Se andre tjenester
Apps
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Se andre data
Brandindstillinger, indstillinger for betaling, or prisregler
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