Shopify Inbox
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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
Indeholder tekst, der ikke er oversat
- Højdepunkter
- Populær blandt virksomheder i USA
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk, Fransk, Tysk, Italiensk, Japansk, Portugisisk (Brasilien), Spansk, Kinesisk (forenklet), Kinesisk (traditionelt), Tjekkisk, Dansk, Hollandsk, Finsk, Koreansk, norsk, Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, og Polsk
Kategorier
Beskeder i realtid
Automatiske svar
Tilpasning
Anmeldelser (5.470)
Highly recommend this app. Very easy to use, and easy to set up automated replies. We get far more enquiries through our website using this app than our previous chat. I like that I can have the app on multiple devices so customers never get missed.
Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.
A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.
I like that it allows video files, wish it were able to be longer than 59 seconds, but still a good feature!
This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.
Support
Shopify kan besvare dine spørgsmål vedrørende Shopify Inbox.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
14. august 2019
Dataadgang
Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata.
Se personlige oplysninger:
Kunder, butiksejer, medarbejderoplysninger
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Kunder
Navn, mailadresse, telefonnummer, fysisk adresse, geolocation, IP-adresse, browser og operativsystem
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Butiksejer
Navn, mailadresse, telefonnummer, fysisk adresse
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Medarbejderoplysninger
Navn, mailadresse, telefonnummer
Se og rediger butiksdata:
Kunder, produkter, ordrer, medarbejderkonti, Webshop, Shopify-administrator, andre tjenester
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Rediger kunder
Kundedata
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Se produkter
Produktsider, produkter, or kollektioner
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Rediger ordrer
Tildelt klargøring, ordrekladder, shopejeradministreret klargøring, alle ordreoplysninger for din Shopify Inbox-kanal, returneringer, or tredjepartsklargøring
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Se medarbejderkonti
Medarbejderkonti
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Rediger din webshop
Betalingsside, kontrollerer, om der er webcookies og pixels til konverteringssporing, dine webshopindstillinger, or tema
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Se Shopify-administrator
Juridiske politikker
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Se andre tjenester
Apps
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Se andre data
Brandindstillinger, indstillinger for betaling, landestandarder, or prisregler
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