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Om denne app
Lanceret
14. august 2019
Sprog
Engelsk, Fransk, Tysk, Italiensk, Japansk, Portugisisk (Brasilien), Spansk, Kinesisk (forenklet), Kinesisk (traditionelt), Tjekkisk, Dansk, Hollandsk, Finsk, Koreansk, norsk, Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, og Polsk
Kategorier
Chat , Kampagner – andetSkaf nye kunder og luk salg ved at forbinde med kunder i chat.
Shopify Inbox er et gratis beskedværktøj, der lader dig chatte med kunder, mens de handler. Faktisk er 70% af alle Inbox-samtaler med kunder, der foretager et køb. Mens du chatter, brug live kundeinformation som sete produkter, hvad der er i deres kurv, og tidligere ordrer til at tilpasse din besked til din kunde. Du kan endda anbefale produkter eller tilbyde rabatter for at øge ordreværdien. Hjælp kunder hurtigere med automatiske svar, ofte stillede spørgsmål og en personlig chatoplevelse.
- Tænd for chat og spore resultater med en problemfri arbejdsgang i Shopify-administratoren.
- Administrer samtaler fra online butik chat og Shop app.
- Forstå hurtigt hvem kunderne er med profil- og kurvoplysninger.
- Send produktanbefalinger, fotos og rabatter uden at forlade chatten.
- Automatiser hilsner, kontaktindfangning og ofte stillede spørgsmål for at spare dig og dine købere tid.
Indeholder maskinoversat tekst
4.216 anmeldelser
It works great for us, Easy to attach pictures, link stock, set up automated answers and quick replies. I've looked at more comprehensive inbox's but this one fulfills our needs perfectly.
I like this app
When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!
I meant to check bad: I am being inundated with messages from random strangers who want to, "talk about Shopify" but don't. I think they're bots and its starting to get annoying!
really handy to have immediate and direct conversations with customers
Om denne app
Lanceret
14. august 2019
Sprog
Engelsk, Fransk, Tysk, Italiensk, Japansk, Portugisisk (Brasilien), Spansk, Kinesisk (forenklet), Kinesisk (traditionelt), Tjekkisk, Dansk, Hollandsk, Finsk, Koreansk, norsk, Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, og Polsk
Kategorier
Chat , Kampagner – andetUdviklet af Shopify
Om Shopify
4,2 i gennemsnitlig bedømmelse
15 års erfaring med at udvikle apps til Shopify App Store
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