Highlights
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Sitz in den USA
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Direkter Zugriff im Shopify-Adminbereich
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Kompatibel mit den neuesten Themes
Über diese App
Eingeführt
14. August 2019
Sprachen
Englisch, Französisch, Deutsch, Italienisch, Japanisch, Portugiesisch (Brasilien), Spanisch, Chinesisch (Vereinfacht), Chinesisch (Traditionell), Tschechisch, Dänisch, Niederländisch, Finnisch, Koreanisch, Norwegisch, Portugiesisch (Portugal), Schwedisch, Thai, Türkisch, Vietnamesisch und Polnisch
Kategorien
Chat , Werbeaktionen – SonstigesGewinne neue Kunden und schließe Verkäufe ab, indem du mit Käufern per Chat kommunizierst.
Shopify Inbox ist ein kostenloses Messaging-Tool, das Chats in Checkouts verwandelt. 70% der Inbox-Chats führen zu Käufen. Inbox zeigt dir während des Chats hilfreiche Live-Details: welche Produkte angesehen wurden, Warenkorbinhalte und aufgegebene Bestellungen. Gib Produktempfehlungen und Rabatte weiter, um den Bestellwert zu erhöhen. Erstelle spielend einfach Antworten und automatisierte Nachrichten, um deinen Kunden schneller zu helfen.
- Chat aktivieren und Ergebnisse nahtlos im Shopify-Adminbereich verfolgen
- Unterhaltungen aus Store-Chat und Shop-App verwalten
- Schnelles Verständnis der Kunden mit Profil- und Warenkorbdetails in Inbox
- Produkte, Empfehlungen, Fotos und Rabatte senden, ohne den Chat zu verlasen
- Automatisieren von Begrüßungen, Kontakterfassung und FAQs spart Zeit
3.866 Rezensionen
This is a great, free chat app. The "Quick Replies" function allows many pre-written answers to be looked up very quickly. Also, the built in product links show the customers photos of the product and allows quick lookups of your products.
The mobile app is fantastic as well.
The only thing I would change or add would be a feature to send a message to a customer who has not yet chatted - like a chat bubble that says "Ask us a question" so they can see the chat box more easily on the website.
I totally love what Shopify has to offer to its customers! it's simple, fast and easy to use! The record keeping is fantastic all kind of data available to help fine tune strategies to drive customs to our store! best in its class!!!!!!
I totally love what Shopify has to offer to its customers! It's simple, fast and easy to use! The record-keeping is fantastic, all kinds of data are available to help fine-tune strategies to drive customs to our store! best in its VERY HELPFUL
I cannot say enough great things about Shopify Inbox! As a small business owner, I have tried multiple chat apps and always had issues with either high costs or technical difficulties. But then I discovered Shopify Inbox and it was a game-changer. Not only is it affordable (Free), but it has all the features I need to communicate with my customers efficiently. And best of all, no more frustrated customers due to buggy apps! Thank you Shopify Inbox for making running my online store so much easier.
This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh).
The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.
Über diese App
Eingeführt
14. August 2019
Sprachen
Englisch, Französisch, Deutsch, Italienisch, Japanisch, Portugiesisch (Brasilien), Spanisch, Chinesisch (Vereinfacht), Chinesisch (Traditionell), Tschechisch, Dänisch, Niederländisch, Finnisch, Koreanisch, Norwegisch, Portugiesisch (Portugal), Schwedisch, Thai, Türkisch, Vietnamesisch und Polnisch
Kategorien
Chat , Werbeaktionen – SonstigesEntwickelt von Shopify
Über Shopify
Durchschnittliche Bewertung: 4,1
15 Jahre Erfahrung in der Entwicklung von Apps für den Shopify App Store
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