Shopify Inbox

Shopify Inbox

Hinta: ilmainen
Tähtiarvio (4,7)
Arvostelut
Kehittäjä

Kohokohdat

Samankaltaisten yritysten suosima
  • Sijaintipaikka Yhdysvallat
Kehitetty liiketoimintaasi varten
  • Käytä suoraan Shopify Adminissa
  • Toimii uusimpien teemojen kanssa

Tietoja tästä sovelluksesta

Lanseerattu

14. elokuu 2019

Kielet

Englanti, Ranska, Saksa, Italia, Japani, Portugali (Brasilia), Espanja, Kiina (yksinkertaistettu), Kiina (perinteinen), Tšekki, Tanska, Hollannin kieli, Suomi, Korea, norja, Portugali (Portugali), Ruotsi, Thai, Turkki, Vietnam, ja Puola

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience. enemmän
  • Turn on chat and track results with a seamless workflow in the Shopify admin.
  • Manage conversations from online store chat and Shop app.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.

3 872 arvostelua

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 76 % arvioista on 5 tähteä
  • 14 % arvioista on 4 tähteä
  • 4 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
16. tammikuu 2024

This is a great, free chat app. The "Quick Replies" function allows many pre-written answers to be looked up very quickly. Also, the built in product links show the customers photos of the product and allows quick lookups of your products.

The mobile app is fantastic as well.

The only thing I would change or add would be a feature to send a message to a customer who has not yet chatted - like a chat bubble that says "Ask us a question" so they can see the chat box more easily on the website.

Clearsource
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
23. tammikuu 2024

I totally love what Shopify has to offer to its customers! it's simple, fast and easy to use! The record keeping is fantastic all kind of data available to help fine tune strategies to drive customs to our store! best in its class!!!!!!

True Earth llc
Yhdysvallat
Noin 4 vuotta sovelluksen käyttöä
31. tammikuu 2024

I totally love what Shopify has to offer to its customers! It's simple, fast and easy to use! The record-keeping is fantastic, all kinds of data are available to help fine-tune strategies to drive customs to our store! best in its VERY HELPFUL

Cathy,s new look fashion &beauty
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
20. joulukuu 2023

I cannot say enough great things about Shopify Inbox! As a small business owner, I have tried multiple chat apps and always had issues with either high costs or technical difficulties. But then I discovered Shopify Inbox and it was a game-changer. Not only is it affordable (Free), but it has all the features I need to communicate with my customers efficiently. And best of all, no more frustrated customers due to buggy apps! Thank you Shopify Inbox for making running my online store so much easier.

Coastal Gifts Inc
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
29. tammikuu 2024

This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh).

The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.

JUUK
Hongkong – Kiinan erityishallintoalue
Yli 4 vuotta sovelluksen käyttöä

Tietoja tästä sovelluksesta

Lanseerattu

14. elokuu 2019

Kielet

Englanti, Ranska, Saksa, Italia, Japani, Portugali (Brasilia), Espanja, Kiina (yksinkertaistettu), Kiina (perinteinen), Tšekki, Tanska, Hollannin kieli, Suomi, Korea, norja, Portugali (Portugali), Ruotsi, Thai, Turkki, Vietnam, ja Puola

Kehittäjä: Shopify

Tietoja kehittäjästä Shopify

4,1 keskimääräinen luokitus

15 vuoden kokemus sovellusten kehittämisestä Shopify App Storelle

151 O’Connor St, Ottawa, ON, ON, CA

Tuki

Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.

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