Shopify Inbox

Shopify Inbox

가격: 무료
평점(4.7)
리뷰
개발자

하이라이트

동일 업종 비즈니스에서 인기 있는 앱
  • 미국 소재
귀하의 비즈니스에 적합
  • Shopify 관리자에서 바로 사용 가능
  • 최신 테마와 작동

앱 소개

출시됨

2019년 8월 14일

언어

영어, 프랑스어, 독일어, 이탈리아어, 일본어, 포르투갈어(브라질), 스페인어, 중국어(간체), 중국어(번체), 체코어, 덴마크어, 네덜란드어, 핀란드어, 한국어, 노르웨이어, 포르투갈어 (포르투갈), 스웨덴어, 태국어, 터키어, 베트남어, 그리고 폴란드어

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience. 더 보기
  • Turn on chat and track results with a seamless workflow in the Shopify admin.
  • Manage conversations from online store chat and Shop app.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.

리뷰 3,568개

전체 평점
4.7
평점 수준당 개수
  • 평점의 75%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 1월 29일

This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh).

The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.

JUUK
홍콩(중국 특별행정구)
앱 사용 기간 4년 초과
2024년 1월 31일

I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.

Eureka Fabrics
미국
앱 사용 기간 4년 초과
2024년 1월 24일

This is an amazing feature! I am able to respond timely to all customer request.

KesleyBoutique
미국
앱 사용 기간 4년 초과
2024년 1월 23일

I totally love what Shopify has to offer to its customers! it's simple, fast and easy to use! The record keeping is fantastic all kind of data available to help fine tune strategies to drive customs to our store! best in its class!!!!!!

True Earth llc
미국
앱 사용 기간 대략 4년
2024년 2월 1일

A simple yet powerful app has transformed my customer communication into a seamless and efficient experience.

Cozy Handmade
싱가포르
앱 사용 기간 3년 초과

앱 소개

출시됨

2019년 8월 14일

언어

영어, 프랑스어, 독일어, 이탈리아어, 일본어, 포르투갈어(브라질), 스페인어, 중국어(간체), 중국어(번체), 체코어, 덴마크어, 네덜란드어, 핀란드어, 한국어, 노르웨이어, 포르투갈어 (포르투갈), 스웨덴어, 태국어, 터키어, 베트남어, 그리고 폴란드어

Shopify 제공

Shopify 정보

평점 4.0

Shopify 앱스토어용 앱 빌드 경력 14년

151 O’Connor St, Ottawa, ON, ON, CA

지원

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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